Welcome to Balaram Arts (“we,” “our,” “us”). By accessing or using our website https://balaramarts.com/ (the “Site”) and purchasing products from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

• These Terms & Conditions govern your use of our website and services.

• We reserve the right to update, change, or replace any part of these Terms at any time. Your continued use of the website following changes constitutes acceptance.

2. Eligibility

• By using our website, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or guardian.

3. Products & Services

• We deal in artworks, paintings, handicrafts, and related art products.

• All descriptions, images, and prices of products are accurate to the best of our knowledge. However, slight variations in colors, sizes, or designs may occur as many items are handmade.

• Availability of products may change without notice.

4. Orders & Payments

• By placing an order, you agree to provide accurate, complete, and updated information.

• Prices are displayed in INR (₹) or as otherwise mentioned.

• We accept payments through secure gateways such as UPI, Credit/Debit Cards, Net Banking, and Wallets.

• Your order is confirmed only after successful payment.

5. Shipping & Delivery

• We ship across India (and internationally where applicable).

• Estimated delivery timelines will be displayed during checkout but may vary due to unforeseen circumstances.

• Risk of loss and ownership of items pass to you once the product is delivered.

6. Return, Refund & Cancellation

• Due to the nature of our products (art & handmade items), returns or exchanges are accepted only for:

  • Damaged products during shipping

  • Wrong item delivered

• Customers must notify us within 48 hours of delivery with proper images.

• Refunds will be processed to the original payment method within 7–10 working days after approval.

• Cancellation is allowed only before the product is dispatched.

7. Intellectual Property

• All content, including images, text, graphics, logos, and artworks displayed on the Site, are the intellectual property of Balaram Arts and protected by copyright laws.

• You may not copy, reproduce, or distribute our content without prior permission.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

• While we ensure secure transactions, we are not responsible for unauthorized access or breaches beyond our reasonable control.

9. Governing Law

• These Terms are governed by and construed in accordance with the laws of India.

• Any disputes shall be subject to the exclusive jurisdiction of courts in Pune, Maharashtra, India.